Privacy Policy

1. Who We Are

Titan Project Solutions (“we,” “our,” or “us”) is a licensed home improvement contractor based in Massapequa, NY. We operate the website at titanprojectsolutions.com. This Privacy Policy explains how we collect, use, and protect information you provide when you use our website or contact us.

Questions about this policy? Contact us at titanprojectsolutions7@gmail.com or call 516-557-4933.

2. Information We Collect

We collect information you voluntarily provide when you fill out a contact or estimate request form on our website. This may include:

• Full name
• Phone number
• Email address
• Details about your project or service request

We do not collect payment information through our website. We do not knowingly collect information from children under 13.

We may also collect basic technical data automatically when you visit our site (e.g., browser type, pages viewed, referring URL) through standard web analytics tools. This data is aggregated and not tied to your identity.

3. How We Use Your Information

We use the information you submit to:

• Respond to your inquiry or estimate request
• Schedule consultations and project assessments
• Contact you by phone, text, or email about your project
• Send you information about services you've expressed interest in
• Improve our website and services

By submitting a form on our website and providing your phone number, you consent to receive calls and text messages from Titan Project Solutions at the number provided, including messages about your inquiry and our services. Message and data rates may apply. You may opt out at any time by replying STOP or contacting us directly.

4. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:

• Service providers: We use Netlify (form submission hosting) and Supabase (database) to store form submissions. These providers are contractually bound to protect your data.
• Financing partners: If you choose to apply for financing, you will be directed to our financing partner's website (Service Finance Company, a Truist Bank subsidiary). Their privacy policy governs information you submit on their platform.
• Legal requirements: We may disclose information if required by law or to protect our legal rights.

5. Financing Disclosure

Financing is offered through Service Finance Company, LLC, a Truist Bank subsidiary. When you click “Apply Online” on our financing page, you are redirected to Service Finance Company's application portal. Titan Project Solutions does not collect, store, or process your financing application or credit information. Financing applications are subject to credit approval. Applying for financing will result in a hard credit inquiry. All financing terms, rates, and conditions are set by Service Finance Company and may vary based on creditworthiness. See svcfin.com for full terms and the Service Finance Company privacy policy.

6. Data Retention

We retain form submissions and lead information for up to 24 months for business purposes. You may request deletion of your data at any time by contacting us at the information below.

7. Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications at any time

To exercise any of these rights, contact us at titanprojectsolutions7@gmail.com.

8. Security

We take reasonable technical and organizational measures to protect your information from unauthorized access, loss, or misuse. However, no data transmission over the internet is 100% secure. We cannot guarantee absolute security of information transmitted to or from our website.

9. Third-Party Links

Our website may contain links to third-party websites (e.g., financing partner, Google Maps). We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of our website after changes constitutes your acceptance of the updated policy.

11. Contact Us

Titan Project Solutions
Massapequa, NY 11758
Phone: 516-557-4933
Email: titanprojectsolutions7@gmail.com